BDO Unibank, one of the leading banks in the Philippines, has recently launched its new website with a sleek and modern design that provides clients with a better way to explore the bank’s financial solutions. The new website, bdo.com.ph, is accessible through both desktop and mobile devices, making it easier for new and existing customers to find the right product or service that suits their needs.
Roy Villareal, the First Vice President and Head of BDO’s Digital Banking, expressed the bank’s objective to make banking easy and convenient for clients. The refreshed website is one of the bank’s key steps towards that direction. In the coming months, customers will witness further improvements with a better experience across various banking applications.
The new website has a user-friendly interface, providing customers with immediate access to information, products, and features relevant to them. It makes it easier for customers to start or expand their relationship with the bank, with application forms made available online. The submission of required documents for some products can also be made online, making the entire application process seamless.
BDO is continuously investing in digital technologies to meet the changing needs of its clients. Still, the bank also recognizes the need to expand its network of branches and ATMs across the country to bring banking closer to communities. According to Cora A. Mallillin, the Executive Vice President and Head of BDO’s Branch Banking, a significant portion of the population prefers to do physical banking, especially when dealing with complex financial transactions. Hence, the bank aims to provide access to whichever bank channel its clients prefer.
BDO’s motto, “We Find Ways,” still stands, with the bank continuously finding online and offline ways to be present and provide its customers with products and services that simplify and enrich not just their banking experiences but also other aspects of their lives.
The new website demonstrates BDO’s commitment to providing excellent customer service, innovation, and digital transformation in the banking industry. By offering various banking channels, BDO hopes to cater to the diverse needs of its clients and improve their overall banking experience.